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To ensure better connectivity and improve quality of services, ATOM Customer Service team is reaching out to the customers by using the outbound calling number of 09750097500.

The number reaching to you is used for the purpose of outbound calling only. You can dial 979 for your enquiry. 

You can check the number on the following ATOM Myanmar official channels such as: ATOM Myanmar website, Facebook messenger, Viber, or dialing Call Center number (979).

Dial *979*10# (or) Go to ATOM Store App -> Account -> Subscription -> Voice Plan -> Click “Change To This Plan”

Dial *979*10# (or) Go to ATOM Store App -> Account -> Subscription -> Voice Plan -> Click “Change To This Plan”

If you are in Base Price Plan, all call usage is 28 Ks/Min, data usage is 10 Ks/MB and SMS usage is 15Ks/SMS.

You can replace it with a USIM at the nearest ATOM branded store.

You can check 4G coverage location in that page https://www.atom.com.mm/my/personal/4g-coverage-map

(please refer to VoLTE page: https://www.atom.com.mm/en/personal/volte)

Yes, if you are valid customer of ATOM Myanmar and the country you are visiting is covered.

Dial *124# to check your mobile bill balance or Dial *124*1# to check your data/voice/sms/bonus balance. Go to ATOM Store App -> Check your main balance and other balances.

Yes, ATOM Myanmar roaming services connected with more than 270 operators in more than 130 countries around the world.

If you are in Base Price Plan, Call usage is 28 Ks/Min, Data usage is 10 Ks/MB and SMS usage is 15Ks/SMS. If you are in Thar Thar Yar Yar Plan, call to ATOM numbers is 12 Ks/Min, call to other numbers call is 25 Ks/MB, Data usage is 10 Ks/MB and SMS usage is 15Ks/SMS.

Due to recently announced Commercial Tax amendment, all internet data services will be subjected to 15% tax effective from 22nd Jan'22 onwards.

Commercial tax for Voice and SMS service are subjected to 5%.

Yes it is applicable for both Packages and Pay As You Go Prepaid Price Plans.

Customer also asked

Dial *500# for Non-stars Dial *2400# for ATOM Stars.

When you dial *979*18#, you will see list of WiFi + Data products. The packs’name starting with “Awa Thone wifi” are unlimited used of wifi pack within its own validity.

To subscribe MyTune service, • SMS Channel: Send MT ON to 333 to subscribe the CRBT service and you will receive the successful subscription SMS notification message from 333. • SMS Channel: Send RT ON to 333 to subscribe the RRBT service and you will receive the successful SMS notification message from 333. • USSD Channel: Call *979*2*4*1# to activate the CRBT service and you will receive the successful subscription SMS notification message from 333. • USSD Channel: Call *979*2*4*2# to activate the RRBT service and you will receive the successful SMS notification message from 333.

Go to ATOM Store App and buy any desire pack from Shal Suboo banner on Home Screen before expiry date of “Data Shal Shake Bonus” balance.

You must be an active ATOM customer for a considerable duration of time with certain minimum recharge. Period of stay with ATOM Last 3 months average recharge amount 6 months and above Silver Gold Platinum 5,000Ks to 9,999Ks 10,000Ks to 17,499Ks 17,500Ks and above

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